Insurance and Health

To grow up in profitability, in a strongly regulated market, by improving cross-selling strategies and communication with customers

The sector has had to adapt to IFRS 17 regulation and the revised Solvency II Directive, amending all its operations.

We must be prepared on the one hand for the expected drop in car registrations and on the other hand for the boost that health policies will experience.

We must be very attentive to social habits. How we move around cities, the increase in tourism, the collaborative economy forces us to undergo a drastic transformation, and we must also be prepared for the great digital threat posed by cyberattacks.

A 100% Spanish Company


250+

Consultants specialised in Relationship Marketing and Data Management.

100%

Fully Spanish capital company.

17years

Years of experience.

100%

All our customers repeat.

Contact us

Our Insurance and Health team will be happy to analyse your requirements and suggest a solution approach to solve your business problems.

Porqué M2C

Ayudamos a las organizaciones a diseñar su estrategia con el objetivo de hacerlas más dinámicas, eficientes y competitivas. Diseñamos, desarrollamos e implantamos las soluciones que mejor se adaptan a sus necesidades, optimizando los recursos disponibles.

Let’s talk

Our team has a long career in the insurance sector, in projects ranging from the development of CORE systems, migration of legacy systems, Big Data Analytics, robotization, regulatory framework, as well as the complete outsourcing of BAU services (BI, CRM, ETL) among others. It’s at your disposal.

In the Spotlight

Our Capabilities

We have more than 15 years of experience in the sector. The 60% of our staff have participated in insurance projects in different disciplines, which gives us in-depth knowledge of the insurance sector, both from a technological and regulatory point of view and from the point of view of business processes.

Products and Services

We implement and maintain business solutions based on the most advanced technologies. BPO services both business and infrastructure, on premise and cloud, turnkey projects, PMO, Data Analytics and Data Governance, implementation of final solutions from leading manufacturers, supported by a team of professionals with extensive experience in services and knowledge of the industries.

Process Automation

Maximising the operational efficiency is a basic objective of companies because it is a key element in their success: the automation and continuous improvement of business processes eliminates the manual workload and optimises the capacity of resources. M2C has been carrying out RPA projects for over 11 years using the latest technologies on the market.

Marketing Service Provider

We help our customers to design and maintain their marketing strategies in the phases of - Design; - Implementation; - Insight. Providing two clear benefits:
Marketing departments dedicated to more strategic tasks.
Efficiency and reduction of costs and time in the implementation of marketing strategies.

Big Data Analytics

We provide high-value services in the main disciplines of Big Data (Machine data, (Python, Spark, Scala).

We have alliances with software manufacturers in the fields of memory computing platforms (Memory Data Grid) and real-time streaming.

Data Governance

We provide high-value services in the following disciplines:

Data Mining, Data Quality, Data Lineage, MDM, Data Warehouse / Data Marts, Dashboard / Reporting, Data Discovery, Predictive Analysis, Data Integration (ETL) and OLAP Analysis.

Digital Marketing

We make an aligned proposal to business areas, consolidating customer data (aligning both digital and non-digital sources) and using a contextual marketing approach to the customer.

The goals are clear: to achieve personalisation through one to one real marketing, to jump from traditional outbound/inbound campaigns to an "Always On" vision, to provide greater capacities for automation and optimisation of marketing strategies, to reduce Time to Market, to increase the capacity to activate levers in real time to gain presence in digital channels.

You could be the next

Success Case

CORE system for processing benefits for one of the leading multi-branch insurance in Spain. Objectives to be pursued:
  • Improve the process of opening claims.
  • Improving the mediation process.
  • Expand typologies of data to be opened.
  • Reduce management times.
  • Improving the definition of thresholds and SLAs.
Main features:
  • Opening of car and multi-risk claims.
  • Commissioning of expertise.
  • Fast settlement of claims.
  • Management of CR and injury files.
Most representative activities:
  • Improvement and optimisation of workflows.
  • Design and configuration of navigation models and operational information.
  • Creation of integration services in middleware architecture with Legacy systems.
ETL Data Integration service for one of the main multi-branch companies in Spain. M2C provides a complete data integration service, which facilitates the coexistence and connection of data in the organization. The service acts as a hub that allows the integration of data from all the company's platforms (CORE, Big Data, BI) in the latencies required by each consumer (real time, near real time, Batch). Main features:
  • Management and monitoring of the processes that make up the information.
  • To provide facilities to the development areas to obtain and send information between the systems.
  • Development of integration projects between different technologies and applications.
  • Development of POCs and advice on integration technologies and architectures.
Reference provider for BAU services (Development and Maintenance of Core Insurance Applications and Analytical Systems) of one of the most important health insurance companies in Spain. Extensive knowledge of the insurance business, both at a process level and in regulatory aspects. Deep experience of our consultants in different development technologies and Business Intelligence. Software Maintenance:
  • Corrective, evolutionary and perfecting maintenance of the modules of the Core insurer and associated analytical environments that give coverage to the cycles of income and expenses.
  • Use of ITIL v.4 good practices and KANBAN tools, producing quality services, favouring continuous improvement and complying with the SLAs defined by the customer for the management of incidents, requests, changes and problems.
Software development:
  • M2C is characterised by its multidisciplinary teams and its agility when undertaking development or business intelligence projects, improving quality, speed and productivity when adapting or developing new functionalities, adapting to business needs, regulatory standards or the digital transformation of its processes.
Insurance and Health Customers

Our Star Customers

They trust us...

Enter our firmament !

Contact us

+34 91 484 17 18

hablemos@m2c.es

Calle de Alcalá, 226, 28027 Madrid (Entrance in Av. Daroca)